Dear PestWest customers,
In a precautionary effort to protect employees and follow government guidelines against COVID-19, beginning Monday, March 23rd, 2020 office personnel at PestWest USA will be working remotely and on staggered daily shifts. Note we will be fully operational however with changes in our normal routine. Expect it to be business as Unusual. It is our expectation to comply with the 2-week quarantine/social distancing until April 6, 2020, however, when dealing with mother nature, we’ll do whatever’s necessary to remain within public health and safety guidelines. We’ll also make every effort to be sure the communication lines are open and clear and strive to make this as seamless as possible.
Our warehouse will remain open (within limits) and we will be shipping every day barring any transportation issues or changes in government guidelines. Our field sales and technical staff are available via virtual contact however will not be attending events or conducting training seminars during this timeframe. The “Ask Doc Mitchell” (https://www.pestwest.com/us/ask-dr-stuart-mitchell/), You can still submit your orders through this site and our customer satisfaction line 866.476.7378 (or 941.358.1983) will work as normal.
We apologize in advance if there are any delays and we will make every effort within our control to minimize any additional stress.